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Privacy Policy

Last updated: 2026-07-18

1. Who We Are

The Oakmont Wellness Review is operated by Oakmont Wellness Ltd, Level 4, 22 Fanshawe Street, Auckland CBD, 1010, New Zealand. Email: info@fitdrmotionen.shop. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the New Zealand Privacy Act 2020 and applicable international standards.

2. Information We Collect

We collect personal information in the following ways:

  • Order forms: name, phone number, delivery address, and order details when you purchase Hardero.
  • Contact forms: name, email address, and message content when you contact us.
  • Cookies and usage data: IP address, browser type, pages visited, time on site, and referral source - collected through cookies and analytics tools (subject to your consent).

We do not collect sensitive information such as health diagnoses unless you voluntarily share this in a message to us.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders for Hardero;
  • Respond to enquiries and provide customer support;
  • Send transactional emails related to your order;
  • Improve our website and editorial content through aggregated analytics;
  • Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

Where GDPR or similar frameworks apply, we process your personal data on the following lawful bases (Article 6 GDPR):

  • Contract performance - to fulfil your order;
  • Legitimate interests - to improve our website and prevent fraud;
  • Consent - for analytics cookies and remarketing (which you may withdraw at any time via cookie settings);
  • Legal obligation - where required by law.

5. Cookies and Google Services

We use Google Analytics and Google Ads to understand website performance and to deliver relevant advertising. These services may set cookies including _ga, _gid, and _gcl_au. We implement Google Consent Mode v2: analytics and advertising cookies are only activated upon your explicit consent. You may change your preferences at any time via the cookie settings banner.

Google processes data in accordance with Google's Privacy Policy. For information about how Google uses data from our site, see policies.google.com/technologies/partner-sites.

We also use Google Maps on our contact page. Google Maps is provided by Google LLC and may collect data in accordance with Google's Privacy Policy.

6. Data Retention

Order data is retained for 7 years to comply with New Zealand tax and business record requirements. Contact enquiry data is retained for 2 years. Analytics data is retained in accordance with our Google Analytics settings (maximum 14 months).

7. International Transfers

Some of our service providers (including Google) process data in the United States and other jurisdictions. Where data is transferred outside New Zealand, we ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information (subject to legal retention obligations);
  • Withdraw consent for analytics and marketing cookies at any time.

To exercise these rights, contact us at info@fitdrmotionen.shop. We will respond within 20 working days.

9. Complaints - Supervisory Authority

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Office of the Privacy Commissioner (OPC), New Zealand's data protection supervisory authority. Visit www.privacy.org.nz or call 0800 803 909.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data collection is conducted over HTTPS.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

Oakmont Wellness Ltd · Level 4, 22 Fanshawe Street, Auckland CBD, 1010, New Zealand · info@fitdrmotionen.shop